Accessibility
Accessibility Statement
FlexTech is committed to making flextechla.com usable by everyone, including people with disabilities. This page explains the standard we hold ourselves to, what we have done so far, what we know still needs work, and exactly how to reach a person if something on this site gets in your way.
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Our Commitment
We believe access to information should not depend on how you browse the web, what device you use, or whether you use assistive technology. Accessibility is not a checkbox we tick once — it is part of how we build and maintain this site.
That commitment is personal for us. FlexTech exists to make technology less frustrating for people. A website that locks someone out would be a poor way to make that case.
Standards & Conformance Status
We measure this site against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These are the internationally recognized guidelines for making web content usable by people who are blind or have low vision, who are deaf or hard of hearing, who have limited mobility, or who have cognitive or learning disabilities. They are also the benchmark most commonly referenced in the United States under the Americans with Disabilities Act and Section 508.
Current status: Partially conformant with WCAG 2.1 Level AA.
“Partially conformant” means most of the site meets the standard, but some content does not yet fully meet it. We have chosen to say so plainly rather than claim full conformance we have not finished earning. The specific gaps we know about are listed in Known Barriers below.
We are also tracking WCAG 2.2 Level AA and intend to adopt it as our target once the current gaps are closed.
How We Test & What We've Fixed
Accessibility work on this site is ongoing. Our current practice includes:
- Automated scanning. We run automated accessibility scans against the site and triage every issue they surface. Automated tools catch roughly a third of real barriers, so we treat their results as a starting point rather than a passing grade.
- Manual keyboard testing. Every page can be operated without a mouse. The site provides a skip-to-content link, a visible focus indicator on every interactive element, and a logical tab order through navigation, links, and forms.
- Semantic structure. Pages use real headings in a meaningful order, landmark regions (navigation, main, footer), and descriptive link text so screen reader users can navigate by structure instead of reading top to bottom.
- Text alternatives. Images that carry meaning have descriptive alternative text. Decorative graphics and icons are explicitly hidden from assistive technology so they are not announced as meaningless noise.
- Accessible forms. Our contact form uses visible labels tied to their fields, marks required fields in text as well as color, and announces validation errors to screen readers rather than showing them only visually.
- Color contrast. Every text color used on the site has been measured against the background it sits on. All body text, headings, labels, and placeholder text meet or exceed the WCAG AA minimum of 4.5:1.
- Respect for reduced-motion settings. Sections of this site fade and slide into view as you scroll. If you have turned on “reduce motion” in your operating system, those effects are switched off and content simply appears — including the animations driven by JavaScript, which a stylesheet alone cannot control.
- Accessibility as part of every change. New pages and components are reviewed for keyboard operation, contrast, and screen reader output before they go live.
Known Barriers & What We're Working On
We would rather tell you about a problem than let you discover it the hard way. These are the issues we currently know about:
- Screen reader verification. Our testing to date has focused on automated scans, keyboard operation, and code-level review. A full manual pass with screen readers such as NVDA and VoiceOver is planned, and we will update this statement with the results.
- Documents and downloadable files. Any brochures, price sheets, or documents we publish in the future will be reviewed for accessibility before release. If you ever receive a file from us that you cannot read, contact us and we will provide the content in a format that works for you — at no cost and without you having to explain why.
Feedback, Help & Alternative Formats
If any part of this site is difficult or impossible for you to use, we want to hear about it. You do not need to know the technical term for the problem, and you do not need to prove anything to us. “I couldn't get past the contact form” is a perfectly good bug report.
Phone: 225-341-3098 — often the fastest option, and we are happy to read anything on this site to you over the phone.
Email: info@flextechla.com — putting “accessibility” in the subject line helps it reach the right person quickly.
Contact form: flextechla.com/contact
Our response commitment: we aim to respond to accessibility feedback within 2 business days. If a fix will take longer than that, we will tell you what we are doing and roughly when to expect it, rather than going quiet.
If it helps us reproduce the problem, let us know the page address, what you were trying to do, and what device, browser, or assistive technology you were using. If you do not know those details, send what you have — we will work with it.
Need the information another way? We can provide anything on this site — service details, pricing, scheduling — by phone, by email in plain text, or in person. As an on-site service in Baton Rouge, Louisiana, we are genuinely happy to handle the whole thing by voice if that is easier for you.
Assessment, Review & Escalation
How this site was assessed: by a combination of automated accessibility scanning, manual keyboard testing, and code-level review against WCAG 2.1 Level AA. This is a self-assessment. It has not been audited by an independent third party, and we will say so on this page if that changes.
Review schedule: we review this statement at least twice a year, and whenever we make significant changes to the site.
If we don't resolve it: if you contact us about an accessibility barrier and are not satisfied with our response, ask for your report to be escalated to the owner of FlexTech, who will personally review it. We would much rather hear from you directly and fix the problem than have you give up on us.
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