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Frequently Asked Questions

Managed Services

How are managed services performed?
Our managed services involve us monitoring your computer(s) and network for errors. When an error is found, we are alerted through e-mail as to any problems your system may be experiencing. We can take care of  many problems you may have through remote access thereby solving your problems at a lower cost and quicker. 
Why do I need a managed service provider?
Taking advantage of our Managed Services will add valuable time in the office for you and your employees while eliminating some of the everyday office issues and optimizing office cost. 

It doesn't matter if you own a company that was established 10 years ago, or are embarking on new business venture; FlexTech will evaluate your situation and assist in economizing your office time and finances.

A computer that is not performing at optimum level could be costing your business thousands of dollars per year in delays with every click of the mouse. Let us manage your computers at a low cost with our proactive monitoring solution. 
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What are some of the managed services?
Malware & Virus Protection
Update Windows
Update Microsoft Office
Update Adobe
Update Java
​Maintenance

Virus Removal/Protection

​What is a computer virus, anyway?
A computer virus is a program that can copy itself and infect your computer without your knowledge.

It has 2 major characteristics:
  • The ability to replicate itself
  • The ability to attach itself to another file on your computer​
​
What does Flextech offer for virus removal?
​FlexTech will secure your computer for $100 for an entire year-- guaranteed!
How do I keep my computer 100% free from viruses?
 The only way to keep your computer 100% free from compromise is to never turn it on. There is absolutely no antivirus software or virus protection program that will keep a computer 100% protected. If anyone promises 100% protection, it is definitely a scam.
What should I do if I get infected?
Call me or send me an e-mail. Providing you have internet, I can remotely access your computer and remove it, hopefully before it has created too much damage. Then I would recommend one of my MSP packages that can assist in this never happening again! 


Should you want to try removing the virus yourself, there are many programs you can use to scan for infections and many are free. My favorites are Malwarebytes, Superantispyware, AVG and BitDefender. There may be some that are just as good or maybe even better, but these have done a great job for me. ​

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